How Charta handles information.

Effective August 20, 2026.

Information we collect

Charta may collect contact details, organization details, request context, company inquiries, and messages you choose to submit through the website or app entry points.

How we use information

We use information to create and review requests, respond to inquiries, improve public content, protect the service, and coordinate follow-up where appropriate.

Website analytics

We use Vercel Web Analytics to understand aggregate traffic, including pages visited, referrers, approximate location, browser, operating system, and device type. It does not use analytics cookies or create cross-site advertising profiles.

Sharing

Charta does not sell personal information. Information may be shared with service providers that help operate the website, deliver messages, secure systems, or support reviewed requests.

Retention

We retain information for as long as needed to respond to inquiries, maintain records, operate the service, and meet legal or security obligations.

Your choices

You may request access, correction, or deletion of personal information by contacting Charta. Some records may be retained where required for security, legal, or operational reasons.

Contact

Privacy questions can be sent to hello@charta.me.